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19Sept2025Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

3-G-17, Lorong Api-Api 2, Api-Api Centre, Kota Kinabalu, Malaysia, 88000

Accommodation Options

Promenade Service Apartments offers 94 studio and family units with air conditioning, free WiFi, and Astro TV channels. Studios include a kitchenette with electric kettle, while family rooms feature 600 square feet of space with two queen beds. All units have private bathrooms with showers, hairdryers, and daily housekeeping service.

On-Site Facilities

The property provides basement parking, 24-hour security with surveillance systems, and four meeting rooms for events. Guests have access to laundry services and a 24/7 reception that can arrange airport shuttles and car rentals. Free WiFi is available throughout the building.

City Center Location

Located in Downtown Kota Kinabalu, the apartments are 400 meters from Centre Point Sabah and Warisan Square Commercial Centre. The Filipino Market is within close proximity, and IMAGO Shopping Mall is 1 km away. Kota Kinabalu International Airport is 10 km from the property.

Nearby Attractions

The Waterfront Boardwalk is a 5-minute walk away, offering sunset views. Multiple restaurants are within a 3-minute walking distance. Sabah State Museum & Heritage Village is 1.7 km from the property, and Kompleks Asia City is minutes away.

Practical Services

The 24/7 reception staff provides local area knowledge and tour assistance. Parking is available in the basement, and dry cleaning services are offered. The property features electronic entrance locks and keyless entry for added security.

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Budget Queen Room No Window
Max:
2 persons
140 sq. feet 
Bed options:
1 Double bed
Shower
Air conditioning
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Budget Twin Room No Window
Max:
2 persons
140 sq. feet 
Bed options:
2 Single beds
Shower
Air conditioning
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Standard Queen Room
Max:
2 persons
195 sq. feet 
Bed options:
1 King-size bed
Shower
Air conditioning
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Check Dates & Room Rates

See what's available for your travel dates

Getting around

All Transportation Options at a Glance

City Centre
Kota Kinabalu3700 ft
Airports
Kota Kinabalu International (BKI) 4.7 mi
Train
North Borneo Railway 2.2 mi

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

General

  • No smoking on site
  • Free Wi-Fi
  • Car park
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • Fire extinguishers
  • Key card access
  • Key access

Guest Parking

  • Electric kettle
  • Cookware/ Kitchen utensils

Services

  • Paid shuttle service
  • Car hire
  • Tours/Ticket assistance
  • Shops/Commercial services

Children

  • Cots

Facilities for people with disabilities

  • Toilet for disabled

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Dining table

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

3-G-17, Lorong Api-Api 2, Api-Api Centre, Kota Kinabalu, Malaysia, 88000
Map view
3-G-17, Lorong Api-Api 2, Api-Api Centre, Kota Kinabalu, Malaysia, 88000
Nearby
Shopping Area
Kota Kinabalu City Waterfront
1900 ft
Signature Office
Tourism Malaysia Offices@Sabah
1200 ft
Night club
B.E.D (Best Entertainment Destination
1900 ft
Restaurants
Amira Cafe
100 ft
api-api Centre Kota Kinabalu
Singapore Chicken Rice
700 ft
Lorong Api-Api 1 Api Api Centre
Borenos Fried Chicken
1000 ft
No. 1 Jalan Center Point L9-B1 & L9-B2
KFC
1000 ft
Lorong Plaza Wawasan Level 1
Restaurant Sari Ratu Prima Sabah
2700 ft
1st Floor Lot F33a
Radha's Banana Leaf
1300 ft
Lorong Plaza Wawasan Lot 2-1-30 G
Tan Yu Sea Food Restaurant
3200 ft
Lot 62 Block G
O'Manuk
3000 ft
Asia city
Kismet Bar and Dining
400 ft
Lot 15

Guest Ratings & Reviews

Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 5 reviews
8.1
8.1/10 based on 2295 reviews
Andrew
United States, January  2025
5.4/10

Staying at Promenade Service Apartment had its ups and downs. While I appreciated the strategic location near shopping and dining options, I encountered persistent issues like unpleasant odors from the toilets and a somewhat shabby exterior. Overall, it was a decent choice for budget travelers, but I wouldn't recommend it for long stays.

Rooms
7.0
The room was spacious and had the necessary facilities, but I noticed some maintenance issues, particularly with the air conditioning. A bedside lamp would have made it more comfortable.
Service
8.0
The staff were friendly and attentive, with quick responses whenever I needed assistance. Their hospitality was definitely a highlight of my stay.
Location
9.0
The apartment's location was excellent. right in the city center with easy access to shopping malls and a variety of dining options.
Dining
6.0
Dining options were not included within the hotel, but there were plenty of restaurants and cafes nearby to explore.
Facilities
6.0
Basic facilities were available, though I did notice the corridors and some shared areas could use better maintenance for a more pleasant experience.
William
United States, December  2024
6.8/10

I enjoyed my stay at Promenade Service Apartment, as the location was incredibly convenient with easy access to malls and restaurants. The room was spacious and comfortable for my family, although the decor felt a bit outdated. The air conditioning was insufficient for such a large space, which made it uncomfortable at times. Overall, it was good value for the price, but improvements in cleanliness and modern amenities are needed.

Rooms
6.0
The suite I stayed in was spacious, well-furnished, and clean, though the furniture was slightly old-fashioned. The electronic door lock made me feel secure. However, the air conditioning struggled to cool the large room properly.
Service
7.0
The management was understanding and refunded my reservation when I expressed my concerns about the air conditioning. The staff were friendly, which made my stay more pleasant.
Location
9.0
Being in the city center, I found the location ideal for accessing various attractions, eateries, and shopping areas. It truly made exploring much easier.
Dining
7.0
Dining options are not included, but there are plenty of restaurants nearby, including the Welcome Seafood Restaurant across the road.
Facilities
6.0
The complex had basic facilities, such as parking and a small kitchenette in the room. However, security and cleanliness could see improvements.
Byron
United States, December  2024
5.8/10

My stay at Promenade Service Apartment was filled with mixed experiences. The location is definitely a highlight, right in the city center and near shops. However, the condition of the rooms and the overall cleanliness left much to be desired, particularly with the shabby hallways and some maintenance issues. While the staff were friendly, I encountered several inconveniences during my stay.

Rooms
5.0
The room was basic and in need of renovation, with some maintenance issues that were concerning. I also had a kitchenette, which was a plus.
Service
5.0
The staff were accommodating and kind, but the response time for requests was frustratingly slow.
Location
8.0
The apartment is centrally located, making it easy to access shops and restaurants, which I appreciated immensely.
Dining
7.0
Dining options aren't included, but there are plenty of restaurants nearby which made it convenient for meals.
Facilities
5.0
The facilities were limited; there were issues with the communal areas and maintenance that detracted from the overall experience.
Vincent
United States, October  2024
5.8/10

Staying at Promenade Service Apartment was a mixed experience for me. The apartment's spaciousness and kitchen facilities were fantastic, allowing my family to enjoy fresh seafood meals. However, the cleanliness of the room was disappointing, especially the bathroom. Overall, it's budget-friendly, but there are definite areas for improvement.

Rooms
6.0
The family suite was large and had decent amenities like air conditioning and free Wi-Fi. However, I encountered cleanliness issues, particularly in the bathroom, which left me a bit dissatisfied.
Service
7.0
While I didn't have direct interaction with management, I did find the facilities functional, although signage could improve to help navigate the complex.
Location
8.0
The location is quite strategic, being in the center of the city with easy access to shops and restaurants, which made it convenient for my family.
Dining
9.0
I appreciated the kitchen facilities, allowing us to prepare fresh seafood meals from nearby markets - a real money saver for my family. Dining options nearby were also plentiful.
Facilities
6.0
The apartments provided good amenities, like the well-equipped kitchen and basement parking, but needed better upkeep regarding cleanliness.
Ray
United States, October  2024
7.0/10

My family and I had a wonderful stay at the Promenade Service Apartment in Kota Kinabalu. The apartment was spacious and clean, with great kitchen facilities that made our meals easy and enjoyable. While the location was convenient with plenty of nearby amenities, I did notice that the hallways could use more maintenance and there were some elements that felt a bit dated. Overall, it was a good experience that I would recommend! 😊

Rooms
8.0
The apartment was spacious and well-equipped, featuring kitchen facilities.
Service
9.0
The housekeeping and front desk staff were friendly and helpful throughout our stay.
Location
9.0
The location was fantastic, right in the center of the city with easy access to markets and food.
Dining
7.0
Dining options were abundant nearby, but meals weren't included.
Facilities
7.0
Facilities like a mini market and restaurants made life convenient, though parking was a bit of a challenge.
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Rooms and Guests2 Guests, 1 Room